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Operation Training
Operation Training is a program to educate the Super-users of each operation department and help them to understand the functionalities of the system in align with its business process. TSB's Business Analysts who have extensive knowledge of the operation as well as the system provide such service.
The service covers teaching on:
· System overview
· Introduction of features
· Detailed functionalities to handle both general and exceptional operation cases.
The training duration varies from 1 week to several weeks depending on the size of the operation and trainees.
System Administrator Training
System Administrator Training is a program to help the IT Administrators to handle the system technically. TSB's Technical experts will give lessons to the trainees.
The program covers teaching on:
· System Overview and Architecture
· Data management
· System configuration and Set-up
· Data Archiving
· Security Management